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The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions Hotel Palm Cove, Palm Cove
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Key details
About the Hotel
99 Williams Esplanade,
Palm Cove,
Australia,
4879,
Queensland
The Reef House Adults Retreat - Enjoy 28 Complimentary Inclusions is a boutique adults-only hotel featuring luxurious accommodations and an award-winning restaurant overlooking the Coral Sea. This five-star Palm Cove hotel offers a tranquil atmosphere with a variety of complimentary inclusions for guests' relaxation and enjoyment.
Rooms & Amenities
The Reef House Adults Retreat features 67 air-conditioned rooms and suites, including Brigadier King Spa Rooms with oceanfront views and private verandas. All accommodations are designed with impeccable attention to detail and include Nespresso machines, outdoor kitchenettes, and complimentary WiFi.
Dining & Activities
The Reef House Restaurant offers a diverse menu featuring dishes like Moreton Bay bug with warm potato salad. Guests can enjoy daily breakfast with barista coffee and join exclusive cocktail mixology classes and wine appreciation experiences as part of their stay.
Leisure & Wellness
Leisure facilities include two swimming pools, a mineral spa, and a tranquil day spa offering various treatments. Additional activities involve beachfront yoga, aqua aerobics, and complimentary use of bicycles and fishing rods for exploring local areas.
Services & Amenities
The Reef House provides concierge services, ensuring personalized guest experiences. Each evening, guests can enjoy punch and canapés in the Brigadier's Lounge, alongside the use of an honesty bar offering a selection of drinks.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast was the best I’ve ever had in a hotel, with a wide selection of fresh and flavorful options.” view full review
Relaxation Paradise
“The sunrise yoga session held between the palms was a serene way to start my day and truly enhanced my relaxation.” view full review
Inclusive Facilities
“The accessible features provided easy navigation around the resort, allowing all guests to enjoy their stay comfortably.” view full review
Fun Bike Rides
“Using the resort's bikes to explore the area was a highlight of my stay, combining fitness with adventure.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Security
Adults only
Baggage storage
Elevator
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness club
Canoeing
Cycling
Golf course
Yoga class
Aerobics
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Board games
Children's pool
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
CD player
AM/FM alarm clock
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Location
99 Williams Esplanade,
Palm Cove,
Australia,
4879,
Queensland
Map view
99 Williams Esplanade,
Palm Cove,
Australia,
4879,
Queensland
City landmarks
Beach
Palm Cove Beach
2400 ft
Palm Cove
2100 ft
Spa Center
The Spa Palm Cove
1.1
mi
Zoo
Cairns Tropical Zoo
1.1
mi
Zoo
Cairns Night Zoo
1.2
mi
Spa Center
Pullman Palm Cove Sea Temple Resort and Spa
3100 ft
Parks
Silver Crescent Park
1.3
mi
Ellis Beach
1.5
mi
153 Arlington Esplanade
Deadmans Gully Park
1.4
mi
Double Island
1.5
mi
Captain Cook Hwy
Macalister Range National Park
2.0
mi
Kewarra Beach QLD 4879
Crocodile Park Reserve Cairns
2.8
mi
Kuranda QLD 4881
Kuranda State Forest
3.0
mi
Nearby
LOT 253 Williams Esplanade
Palm Cove jetty
700 ft
139 Williams Esplanade Shop 3
Village Gallery
1300 ft
Restaurants
Il Forno Restaurant
2100 ft
7/111-117 Williams Esplanade,
CVue Cafe
2300 ft
139 Williams Esp
The Reef House Restaurant
2500 ft
99 Williams Esp
Lime & Pepper Restaurant
1800 ft
123 Williams Esp at Peppers Beach Club and Spa
Neptune's on the Cove Restaurant
1800 ft
123 Williams Esp
Choc Dee Thai Restaurant & Takeaway
1700 ft
12/123 Williams Esp
Underground Palm Cove
2600 ft
95/97 Williams Esplanade
Chill At Portofino
2600 ft
1-4/41 Williams Esplanade
Coffee Haven
1400 ft
4 139 Williams Esplanade Palm Cove & Dfo Cairns
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great location
Friendly staff
Noisy rooms
Basic dining
8.0/10
Great
Rooms
8.0
Location
9.3
Service
8.3
Dining
7.2
Guest reviews
8.0/10
based on 6 reviews
9.1
9.1/10 based on 60 reviews
Richard
United Kingdom,
March
2024
8.4/10
The hotel has an excellent central location in Palm Cove, right in the heart of the waterfront strip, offering plenty of nearby dining and shopping options. The rooms were a bit disappointing with signs of wear and tear, but the service was top-notch. The dining experience was enjoyable, especially with the breathtaking coastal view, and the facilities were well-maintained.
Rooms
6.0
The room I stayed in showed signs of aging with stained upholstery and worn furniture. Not as luxurious as expected.
Service
9.0
The service provided by the staff was exceptional, very friendly, and helpful throughout my stay.
Location
10.0
The hotel's location is unbeatable, overlooking the Coral Sea and situated right in the main village street offering a relaxing and welcoming ambiance.
Dining
8.0
The dining experience was pleasant with a wide array of fruits and pastries, although some preferred choices were missing.
Facilities
9.0
The open fronted decked area for dining provided a lovely atmosphere, and the facilities like room service and housekeeping were excellent.
Paul
United Kingdom,
February
2024
8.2/10
My stay at the hotel was a mix of wonderful and slightly underwhelming experiences. The room was spacious, impeccably clean, and had a balcony with stunning views of the Coral Sea. However, the room was not ready as promised after 2.00pm. The service was generally friendly, with a few standouts like Clare at reception, but lacked real enthusiasm overall. The location was perfect, right in the heart of Palm Cove overlooking the sea. The dining experience was delightful, especially breakfast over the ocean, but there could have been more variety in the options. The facilities were top-notch, ensuring a comfortable and enjoyable stay.
Rooms
8.0
My room was very spacious and kept meticulously clean by the daily housekeeping service. The balcony overlooking the Coral Sea was a stunning feature.
Service
7.0
The service was generally friendly, with notable exceptions like Clare at reception. However, there was a lack of real enthusiasm from the staff.
Location
9.0
The hotel's location was perfect, right in the heart of Palm Cove with a beautiful view of the sea.
Dining
8.0
Dining was a delightful experience, especially breakfast over the ocean. However, more variety in the menu options would have been appreciated.
Facilities
9.0
The facilities were impressive and added to the overall comfort and enjoyment of my stay.
Duncan
United Kingdom,
October
2023
8.2/10
The hotel rooms let in an extraordinary amount of light at night and offer a lovely view of the ocean, while being spacious and very clean. The beach is conveniently located across the road. The service provided was extremely friendly, helpful, and pleasant, going out of their way to ensure a great stay. The location, despite being dated in some areas, offers a relaxing atmosphere right in the middle of the beach area. The dining experience, especially overlooking the ocean, was bountiful and tasty, though the service was substandard at times. Overall, the facilities were satisfying, with a few minor setbacks.
Rooms
9.0
The rooms were spacious, very clean, and had a lovely view of the ocean.
Service
9.0
The service was extremely friendly, helpful, and pleasant.
Location
8.0
The location is relaxing and right in the middle of the beach area.
Dining
7.0
The dining experience was bountiful and tasty, but service at breakfast was substandard at times.
Facilities
8.0
The facilities were generally satisfying, with a few minor setbacks.
Julie
United Kingdom,
July
2023
7.8/10
I had a great time at this hotel. The rooms were very nice and ideal for a short stay, spacious and comfortable with a big balcony overlooking the huge pool and tropical gardens. However, the room was a bit outdated, a little bit dirty, and missing some amenities like brochures and a small table to sit.
Rooms
8.0
The room was spacious and comfortable with a big balcony overlooking the pool and gardens.
Service
7.0
The service was exactly what I needed. Some staff members were overly formal, but others like Geraldine and Wayne were incredibly helpful.
Location
9.0
The location was exquisite and unforgettable, feeling like our own oasis of calm along the foreshore. Close to everything with a relaxed and quiet atmosphere even at peak season.
Dining
7.0
The dining experience was substantial with a good selection, especially the degustation dinner and a la carte menu. However, options were limited for specific dietary needs like diabetes.
Facilities
8.0
The facilities were nice, with everything I needed for a comfortable stay.
Richard
United Kingdom,
June
2023
8.4/10
My stay at the hotel was a mix of positives and negatives. The location was perfect, right in the heart of Palm Cove with plenty of dining and shopping options nearby. The rooms, although themed and comfortable, were a bit noisy due to their proximity to the spa. The service was top-notch, with the staff being overly helpful and friendly. The dining experience, while satisfactory, was basic, but the fantastic view made up for it. Overall, a good value for the money with a great atmosphere.
Rooms
8.0
The rooms were comfortable and themed to a time past, with a modern and functional bathroom featuring a good shower.
Service
9.0
The staff was great - friendly, helpful, and conscientious, especially Peter who went above and beyond to organize tours for us.
Location
10.0
The best location in Palm Cove, right in the middle of the waterfront strip with easy access to dining, shopping, and a beautiful view of the sea.
Dining
7.0
The dining experience was more than adequate, especially with the continental breakfast buffet on the deck overlooking the stunning view.
Facilities
8.0
The hotel facilities were convenient and provided everything needed for a comfortable stay.
Great location
Noisy rooms
Reginald
United Kingdom,
May
2023
8.6/10
I had a wonderful stay at this hotel with amazing views of the ocean and pool areas. The rooms were very comfortable, featuring a veranda with a mini kitchen table and chairs overlooking the pool and garden. The interconnected setup with a private foyer was a nice touch. The service was outstanding, with helpful staff eager to assist with sightseeing. The location is superb, right on the esplanade in Palm Cove. However, the dining experience was disappointing, with limited options that fell short of expectations.
Rooms
9.0
The rooms had wonderful views of the ocean, overlooking the beach or the pool areas, and were very comfortable with great amenities.
Service
9.0
The service was impeccable, and the staff was extremely helpful and polite, always ready to assist with any needs.
Location
10.0
The location is superb, right on the esplanade in Palm Cove, offering mesmerizing views and a relaxing atmosphere.
Dining
6.0
The dining was a bit disappointing with very limited options, which was the only downside of my stay.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
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